The AI answering service that talks like your best dispatcher
Chloe is an AI voice agent built for plumbing and HVAC calls. She picks up in about 15 seconds, holds a natural conversation, spots emergencies and texts you a clean job summary. No phone tree, no hold music, no per-minute bill.
- From $297/mo
- First month free
- No per-minute billing
- Cancel anytime
Example call. Your caller hears your shop's name.
What an AI receptionist changes for a small shop
For years a small plumbing or HVAC shop had three ways to handle after-hours calls: answer them yourself, let them go to voicemail, or pay a call center to take messages. The first burns you out, the second loses jobs, and the third gets expensive fast when it's billed by the minute.
An AI answering service is a fourth option. Chloe answers every forwarded call right away and has a real conversation. She gets the information you'd want and sends it as a text you can read in five seconds and act on.
How Chloe's conversation works
Chloe isn't a recording and she isn't a keypad menu. She listens to what the caller says and asks follow-up questions:
- "What's going on?" to get the problem in the caller's own words
- "Is water still coming in?" or "Do you smell gas?" when the answer changes the urgency
- "What's the best number to call you back?" read back to confirm
- "And the service address?" so your tech knows where to go
When the call ends, Chloe texts the summary to you: name, callback, address, problem and urgency, in the same format every time.
Where AI answering fits, and where it doesn't
We want you to buy Chloe for the right reasons. She's very good at the job she's built for: answering instantly, capturing the details and flagging emergencies. She doesn't quote prices, schedule your crew or replace your relationship with the customer. That part is still yours, and now you start it with complete information instead of a missed call.
If you're comparing AI answering services with live call centers, our best answering service for plumbers guide lays out pricing models side by side, including where competitors beat us.
Every call ends with a job ticket, not a mystery voicemail
Chloe asks what a good dispatcher would ask and then texts it to you, in the same order every time.
Name
Who called, spelled the way they said it.
Callback number
Confirmed back to the caller, so you're not dialing a wrong number at 3 AM.
Service address
Where the truck needs to go.
The problem
"Water heater leaking in the basement," in the caller's own words.
Urgency
Emergency now, or fine for the morning. You see it at a glance.
Live in three steps
Forward your after-hours calls
Keep your number. Set call forwarding on your business line to Chloe's number. It's usually a short star code or a setting in your phone system. Setup is included.
Chloe answers in about 15 seconds
She greets callers with your shop's name and gets the name, callback number, address, problem and urgency. Gas smells and active floods go through her emergency script.
You get the job by text
Seconds after the call ends, the full summary lands on your phone. You decide whether to roll a truck now or call back at 7.
What is voicemail costing your shop?
Use your own call log and your own average ticket. The default numbers are just a starting point. Slide them to match your shop.
Tier pricing. Never a per-minute meter.
One flat monthly price on every plan, with the included-call allowance spelled out right beside it. A storm-week pileup doesn't change your monthly price — only calls past your plan's allowance do, at a flat $1.91 per call, never per-minute.
| Standard (entry) | $297/mo | 150 after-hours calls included |
|---|---|---|
| Pro | $497/mo | 250 after-hours calls included · summaries to multiple phones |
| Elite | $797/mo | 400 after-hours calls included · our biggest included allowance |
| Setup | $497 one time | Chloe's line, your greeting and your call forwarding — any plan |
| Extra calls | $1.91 each | Only past your plan's included calls, billed next cycle |
| First month | Free | The monthly fee is waived for month one |
| Per-minute fees | None | Never metered by the minute |
| Contract | None | Cancel anytime |
Standard — $297/mo
- 150 after-hours calls included
- Answers in about 15 seconds
- Collects name, callback, address, problem and urgency
- Emergency script for gas smells and active floods
- No per-minute billing · no contract
Pro $497/mo (250 calls, multi-phone summaries) · Elite $797/mo (400 calls — our biggest allowance) — see /pricing
AI answering service FAQ
What is an AI answering service?
An AI answering service uses a voice agent to pick up your calls and hold a real conversation with the caller. Chloe answers forwarded calls, collects the job details and texts you a summary.
Does Chloe sound robotic?
Chloe speaks in natural conversation and asks follow-up questions instead of reading a menu. Callers talk normally. There's no "press 1."
Is an AI answering service cheaper than a live answering service?
Many live answering services bill per minute or per call. Chloe is $297/month flat with no per-minute billing, plus $497 one-time setup, and the first month is free. Compare specific vendors on our rankings page.
What does Chloe NOT do?
Chloe doesn't quote prices, promise arrival times or make decisions for your shop. She collects the details and gets them to you fast. You stay in control of the job.
Is it only for plumbers and HVAC?
Chloe is built and scripted for plumbing and HVAC shops, including emergency triage for gas smells and flooding. That focus is why her questions fit your calls.
How is my callers' information handled?
Call details go into the text summary that goes to the phone numbers you choose. Ask us during setup about anything specific your shop needs.
More for plumbing & HVAC shops
Hire Chloe for your after-hours line.
Tell us about your shop. We'll set up your Chloe line and forwarding and get you live.
- 1Send this form (about 60 seconds)
- 2We build your greeting and Chloe line
- 3You forward after-hours calls, and the texts start
Rather talk first? Call (848) 800-6087.